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Julian Millstein quoted in recent article
published by Cambridge University on the use of
gainsharing and benchmarking in outsourcing
relationships:
Mary Lacity and Leslie Willcocks (2012).
Outsourcing Business and I.T. Services: the Evidence of Success,
Robust Practices and Contractual Challenges. Legal Information Management, 12, pp 2-8 doi:10.1017/S1472669612000060.
Julian Millstein led a workshop at
the 2012 Outsourcing World Summit
in Orlando, Florida on February
19, 2012, which explored the practical uses of
Alternative Dispute Resolution techniques, such as
mediation, arbitration and early neutral evaluation, to
(i) improve governance of outsourcing relationships, and
(ii) provide realistic alternatives to litigation of
domestic and international disputes.
The outsourcing industry has been slow to recognize the
advantages of ADR techniques, even though they have been
used in the construction industry for decades to resolve
thorny disputes which threaten to interrupt projects.
The workshop included representatives of leading law
firms and business consultants who discussed IAOP's
initiative to encourage use of ADR as a tool in
governance of outsourcing relationships and resolution
of disputes. The workshop also included representatives
of the American Arbitration Association, and its
international arm, the International Center for Dispute
Resolution.
For more information, see www.iaop.org.
Practical Uses of ADR in Outsourcing Relationships, by
Julian S. Millstein and Sherman Kahn.
New York Dispute Resolution Lawyer, Spring 2011.
A Review of A Practical Guide to Software Licensing for Licensees and Licensors, 4th Edition, by Julian S.Millstein. Business Law Today, December 20, 2011.